“Conformity of the products with needs and demands of the customers” – it is one of key principles of the customer protection. The client-oriented companies, which follow seven principles, designed by the Global SMART Programme Campaign, create products and services taking into account needs and characteristics of the population.

Studies of the financial market and needs of the audience revealed that today the clients of the financial institutions desire to get loans in the shortest period of time and with submission of minimum package of documents. Considering needs of its clients, FINCA offers its clients a product “Yldam Plus”, namely those who apply to get a loan up to 150 thousand som for business development. Yldam (in translation from the Kyrgyz language means “rapid”). Such loan can be provided to the people who appreciate their time, credit history and think about future of their business.

Both the individual entrepreneurs and business groups can use this loan.