Privacy Policy

The privacy policy of the web site www.fincabank.kg

The CJSC “FINCA Bank”, Kyrgyzstan, provides this website for informing the public about our work and sending requests for remote banking services, such as remote identification, online loans, remote account opening and others.

The copyrights to this site and all materials containing on the website belong to the CJSC “FINCA Bank”, Kyrgyzstan, and no part of the text, materials/images, graphic elements containing on the website may be reproduced in whole or in part without prior written permission of the CJSC “FINCA Bank”.

By sending any content to any of the electronic addresses of the CJSC “FINCA Bank”, you give your consent in the specially designated electronic forms to collecting and processing of personal data, including their cross-border transfer, for the purpose of providing you with banking services, using “cloud servers” of the DigitalOcean company, located in Germany, with compliance with the necessary measures directed to ensuring data security.

You may request information about yourself sent through this site and require it’s correcting, updating, adding data, blocking, deleting and destruction, except in the cases stipulated by the legislation of the Kyrgyz Republic or/and an agreement, to enable the Bank to provide services/receive services/comply with legal requirements.

The CJSC “FINCA Bank” appreciates your support and assumes the obligation to protect your confidentiality. This statement is directed to clearing up the fears of people who visit our website concerning the information they provide to us and how we use the information.

The CJSC “FINCA Bank” makes every effort to protect the confidentiality of data of our online visitors. We do not require from our visitors to register or provide any information to get access to browsing our website. We do not collect personally identifying information from visitors unless they voluntarily and consciously provide us with such information. The CJSC “FINCA Bank” assures you that we keep confidential the identity of anyone who has contacted us through the website. If you have any questions concerning our privacy policy, please contact us at the following address:

The CJSC “FINCA Bank”
93/2 Shopokov Street,
Bishkek, 720011,
Kyrgyzstan.
+996-312-440-440 / 4400
[email protected]

You may also contact us by e-mail in the event if:

  • You have questions concerning general information;
  • You have comments and feedbacks or you would like to provide feedback;
  • You want to receive email messages only;
  • You want to receive postal messages in hard copy only;
  • You would like to be removed from the email and postal mailing lists.

Data collection

As it was mentioned above, the CJSC “FINCA Bank” does not require from the visitors to register (except in the cases specific for this website or to enable users to send their own messages, photos and other user-generated content (“User Submissions”) which will be processed for the purpose of providing services or processing the submitted applications) or otherwise provide personally identifying information in order to visit our website.
We do not collect personally identifying information from the visitors of the website unless they voluntarily provide us with such information on their own. We do compile some basic non-personally identifying information from the visitors of the website for the purposes of internal control. It also includes the total number of visitors, the pages browsed, and other non-personally identifying information. We use this summarized information to improve our website and to make your impressions of our website as satisfactory as possible.

The CJSC “FINCA Bank” does request personally identifying information from the visitors of the website who would like to contribute to FINCA or to subscribe to our email newsletter. FINCA may share this information with our service providers solely for the purpose of fulfillment of tasks on the part of FINCA, such as data analytics, technical support of our website or contacts with donors. Our service providers are not allowed to use your data for their own purposes or share your data with others. The CJSC “FINCA Bank” does not sell this information for any commercial reasons. We do not sell or share contact information about e-mail addresses with anyone.

Job opportunities

The CJSC “FINCA Bank” requests to provide contact information (such as name, e-mail address and postal address) as well as personal information such as CV and cover letter from the visitors on the page where our job opportunities are listed. This information is used for recruitment purposes only, and we do not share these data with any third-party organizations.

Profile

We store information which we collect using cookies and logs to track the preferences of our visitors, but we do not collect personal information using those means and we do not share or exchange the collected information with third parties.

Cookies

Cookies are small pieces of data stored on the hard disk of your computer when you visit our website. The CJSC “”FINCA Bank”” uses cookies to analyze the overall traffic pattern of our website [typical user actions when using the website] and to improve the Internet experience of our visitors. We do not use cookies to store or collect personal information. Many browsers provide an opportunity to block or delete cookies. You can successfully visit our website blocking cookies, but if you leave cookies enabled on your browser, it will help us improve the usability and ease, as well as the efficiency of using our website.

Log Files

Like most standard website servers, we automatically collect certain information and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, the Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze the trends, administer the website, track visitor traffic in the aggregate, and collect general demographic information for comprehensive use. We use this information, which does not enable us to identify individual users, for analyzing trends, the website administration, for tracking the movement of users around the site, and for gathering demographic information about our user community. If we do not notify you separately, we do not link this automatically collected data to your personal information or use it for any other purpose.

Links

This website may contain links to other websites. Please note that the CJSC “FINCA Bank” can not control and is not responsible for the content or the privacy policies of other websites. We encourage visitors of our website to pay attention when they leave our website and recommend them read the Сonfidentiality provisions of those sites which collect personally identifying information. This privacy statement applies solely to the information collected by this website.

Note for parents

We are glad when young people visit www.FINCABANK.kg to learn more about our organization and our mission. The CJSC “FINCA Bank” does not knowingly solicit or retain personally identifiable information from children under the age of 18 and does not request or keep personally identifying information from children under the age of 18 deliberately and does not involve children under the age of 18 in marketing activities, except the cases otherwise stipulated by the legislation of the Kyrgyz Republic.

Notification of changes

Any updates regarding this document will be posted on our website.